1. What distinguishes BOTO racks?
1) Enjoy effortless installation and cost-effective usage that optimizes your storage efficiency.
2) Make a statement with our design featuring a striking blue upright post paired with a vibrant orange beam, ensuring both functionality and aesthetic appeal.
3) Enhance your storage system with our array of diverse facilities, including post protectors, row spacers, support pallet bars, and steel decking, among others.
4) Maximize your storage capacity with the convenience of placing the first layer of pallets directly on the floor.
5) Ensure unparalleled stability with upright posts that connect to beams via a secure wedging system, further reinforced by safety pins for comprehensive safety assurance.
6) Tailor your storage solutions with customizability options that precisely align with your specific requirements.
2. What is the delivery time?
Our delivery times are tailored to your product choices: standard items typically ship within 20 working days, while specialized items may take up to 30 working days to ensure optimal quality and satisfaction.
Rely on our logistics efficiency for timely delivery that is meticulously tailored to your schedule and needs.
3. What are the terms of payment?
Facilitate smooth transactions with our flexible payment terms: 30% T/T deposit and 70% balance before shipment or L/C. Note that all bank charges fall under the responsibility of the remitter.
4. Special export packaging options
Our packaging adheres to sea shipping standards, featuring protective wrapping film and sturdy cardboard to ensure your products arrive in pristine condition.
5. Our warranty policy
Our warranty covers non-artificial damages, with the exception of force majeure, ensuring you are protected against unforeseen circumstances.
Rest easy with our outstanding 3-year warranty, designed to keep your product performing at its best for years to come. Please note that wood and plastic components are not covered under this warranty.
6. How can you stay informed about the status of your order?
Absolutely! We are dedicated to providing you with detailed updates through comprehensive emails and high-quality photos at every stage of the process, keeping you fully informed and confident in your purchase.