1. What distinguishes BOTO racks?
1) Simplified installation process coupled with cost-efficient usage
2) An eye-catching design featuring a dynamic blue upright post and vibrant orange beam
3) Outfitted with an array of versatile facilities: post protector, row spacer, support pallet bar, steel decking, and more.
4) The innovative design allows the first layer of pallets to be conveniently placed directly on the floor
5) Robust upright posts connect seamlessly with beams using a reliable wedging system, bolstered by safety pins to guarantee utmost security.
6) Tailored customization to meet your precise specifications with perfection.
2. What is the delivery time?
Delivery times are product-dependent. Generally, standard products are dispatched within 20 working days, while specialized products may require up to 30 working days for shipping.
Our logistics proficiency ensures that delivery is timely and customized to align with your specific needs.
3. What are the terms of payment?
Payment terms include a 30% T/T deposit and a 70% balance before shipment or L/C. All associated bank charges fall under the responsibility of the remitter, ensuring smooth and efficient transactions.
4. Special export packaging options
Comprehensive packaging standards tailored for sea shipping, featuring protective wrapping film and durable cardboard for maximum security.
5. Our warranty policy
Covers any non-artificial damage, with the exception of force majeure scenarios.
Experience peace of mind with our extraordinary 3-year warranty, designed to ensure long-lasting satisfaction with your purchase. Note that wood and plastic components are not covered under this policy.
6. How can you stay informed about the status of your order?
Absolutely! We are wholeheartedly committed to keeping you updated by sending detailed emails and high-resolution photos of your products at various stages of the process. This ensures you remain informed with the most current and accurate information.