1. What distinguishes BOTO racks?
1) Experience seamless installation and cost-effective usage with our expertly crafted racks.
2) Our racks feature a dynamic design with a striking blue upright post and vibrant orange beams, adding flair to functionality.
3) Outfitted with a range of versatile facilities including post protectors, row spacers, support pallet bars, and steel decking, our racks are engineered for excellence.
4) The innovative design allows the first layer of pallets to be conveniently placed directly on the floor, maximizing space efficiency.
5) Our robust wedging system securely connects upright posts with beams, further enhanced by safety pins for maximum security and peace of mind.
6) Tailor your storage solutions with our customizable racks, designed to align perfectly with your unique requirements.
2. What is the delivery time?
Delivery time varies by product. Typically, our standard products are dispatched within 20 working days, while special products may require up to 30 working days to ensure meticulous attention to detail.
Our highly efficient logistics network guarantees timely delivery, meticulously tailored to meet your specific needs.
3. What are the terms of payment?
We offer flexible payment terms, with a 30% T/T deposit and 70% balance due before shipment, or via L/C. All bank charges are the remittee's responsibility, ensuring smooth and seamless transactions.
4. Special export packaging options
Our packaging meets rigorous standards for sea shipping, featuring protective wrapping film and sturdy cardboard to safeguard your products during transit.
5. Our warranty policy
Our warranty covers all non-artificial damage (excluding force majeure), providing you with peace of mind and assurance.
Enjoy the exceptional security of our comprehensive 3-year warranty, designed to cover this product and ensure your long-lasting satisfaction. Please note, wood and plastic components are not included in this policy.
6. How can you stay informed about the status of your order?
Absolutely! We are dedicated to keeping you well-informed by sending detailed emails and high-quality photos of your products at various stages of the process, ensuring you have the most current updates at your fingertips.